# Problem with daily quest **URL:** \ **Category:** Feedbacks & Suggestions\ **Created:** [October 4, 2023, 1:30pm UTC](https://forums.kanoplay.com/t/problem-with-daily-quest/657 "2023-10-04T13:30:31Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![sailnstein1](https://avatars.discourse-cdn.com/v4/letter/s/858c86/32.png) [@sailnstein1](https://forums.kanoplay.com/u/sailnstein1)\ **Post date:** [October 4, 2023, 1:30pm UTC](https://forums.kanoplay.com/t/problem-with-daily-quest/657/1 "2023-10-04T13:30:31Z")
HI I have been having problems when I collect my daily quest rewards. When I click to collect “NOT UPGRADE” it upgrades me and takes 15 FP’s which I dont’ want. can you guys make it so that we have to confirm the “upgrade” I have been happening about once a month for a couple years and last week it did it on Monday and Tuesday , so I don’t bother to collect any more. ---
**Author:** ![MoonDrummer](https://yyz1.discourse-cdn.com/flex007/user_avatar/forums.kanoplay.com/moondrummer/32/37_2.png) [@MoonDrummer](https://forums.kanoplay.com/u/MoonDrummer)\ **Post date:** [October 10, 2023, 6:24pm UTC](https://forums.kanoplay.com/t/problem-with-daily-quest/657/2 "2023-10-10T18:24:52Z")
Hello Sailnstein1 Thanks for posting here, have you reached out to our **Kano Player Success** team directly via the app / via e-mail about this? This is the quickest way to reach us directly and we respond to our e-mails daily when they come in (feel free to e-mail us at **[support@kanoapps.com](mailto:support@kanoapps.com)** anytime and we’ll dig further into this.) - Especially if you are running into a situation which either isn’t making sense, or is a recurring issue for you (when you play). I can understand how this would be frustrating! Feel free to e-mail us directly with some more context on how you play (mobile or desktop) and we’ll get back to you as soon as we can / dig in further. 🤲